Business phone numbers and phone systems

Modern business phone systems run over the internet rather than a phone line. That is what VoIP means, and in practice it just means your number is not tied to a physical cable at one address. The same number can ring a desk handset, a laptop and a mobile app at once.

We set up the number itself, whether that is a local number in your area code, a 1300 or 1800 number, or moving your existing number across so you do not lose the one on your vehicles and signage. Then we set up what happens when it rings: who it goes to, in what order, what callers hear, and where it goes after hours.

For most small businesses this replaces a mess of staff mobiles with one number that behaves predictably.

Phone providers sell you a number and a bill. What they do not do is care whether the number shows up correctly on your website, whether it matches your Google Business Profile, or whether voicemail lands in a mailbox anyone reads.

Those are the parts that actually cost you calls, and they are the parts we handle because we already run your site, your Google listing and your email. Your number is consistent everywhere a customer might find it, which also happens to be something Google looks at when ranking local businesses.

Voicemail goes to your Microsoft 365 or Google Workspace inbox, set up by the same people who set up the mailbox. And when the phones misbehave, you ring the team that already supports your computers instead of starting again with a call centre that has never heard of your business.